Here is a collection of the top Microsoft Support solutions for the most common issues experienced when using Microsoft Lync 2013 (updated quarterly).
Support for Office 2003 products ended on April 8, 2014.
1. Solutions related to Sign on and authentication - Internal user:
- The New Lync Connectivity Analyzer - NextHop - Site Home ...
- Update for the Microsoft Lync for Mac 2011 14.0.8
- Certificate Requirements for Internal Servers
- Microsoft Technet: Deploying Mobility
- Download Lync Server 2013 Best Practices Analyzer from Official Microsoft Download Center
- Lync downloads and updates
2. Solutions related to Sign on and authentication - External user:
- LyncMD: Troubleshooting Lync Server 2010 when a Remote ...
- The New Remote Connectivity Analyzer - NextHop - Site Home ...
- Lync downloads and updates
- How to troubleshoot issues that you may encounter when you use the Lync 2010 mobile client for iPhone and iPad
- Microsoft Technet: Deploying Mobility
- Configuring the Reverse Proxy for Mobility
- Download Lync Server 2013 Best Practices Analyzer from Official Microsoft Download Center
3. Solutions related to Group Chat:
- Lync downloads and updates
- Lync Server 2013 Persistent Chat Resource Kit Tools
- How to enable Group Chat Channel and Lookup service trace logging for Group Chat Server
4. Solutions related to Service startup:
5. Solutions related to Installation and uninstallation issues (using Msiexec, updates, Office Communicator Automatic Updates, and pilot cleanup):
- Lync Server Setup or Remove Lync Components fails on Windows Server 2008 R2 SP1
- Lync downloads and updates
