These are the top Microsoft Support solutions for the most common issues experienced when using Microsoft Exchange Server 2013 (updated quarterly).
Support ended for Office 2003 products on April 8, 2014.
1. Solutions related to Outlook user connectivity issues:
- When, if and how do you modify Outlook Providers?
- Certificate Principal Mismatch
- Exchange 2013 Client Access Server Configuration
- Cumulative updates are available from the Microsoft Office team to fix reported problems
- Exchange 2013 Certificate Management UI
- Outlook Anywhere
- Microsoft Remote Connectivity Analyzer
2. Solutions related to Microsoft Outlook authentication prompt:
- Certificate Principal Mismatch
- Exchange 2013 System Requirements
- Exchange 2013 Client Access Server Configuration
- When, if and how do you modify Outlook Providers?
- Cumulative updates are available from the Microsoft Office team to fix reported problems
- Outlook Anywhere
- Microsoft Remote Connectivity Analyzer
3. Solutions related to Outlook Anywhere (RPC over HTTPS):
- Certificate Principal Mismatch
- Exchange 2013 System Requirements
- Exchange 2013 Client Access Server Configuration
- When, if and how do you modify Outlook Providers?
- Cumulative updates are available from the Microsoft Office team to fix reported problems
- Outlook Anywhere
- Microsoft Remote Connectivity Analyzer
4. Solutions related to inbound mail from the Internet:
- Use Telnet to Test SMTP Communication
- Exchange Remote Connectivity Analyzer
- DNS Query Failure Sensitivity
- Receive Connectors
- Configure Protocol Logging for POP3 and IMAP4
5. Solutions related to migrating from legacy Exchange versions:
- Mailbox move request that you created by using the New-MoveRequest cmdlet is not displayed in EAC in an Exchange Server 2013 environment
- Error message when you try to move a mailbox in Exchange Server 2013: "The migration mailbox for the organization is either missing or invalid"
- Large transaction logs are generated when you move mailboxes in Exchange Server 2013 Administration Center
- "Cannot set folder security descriptor with non-canonical ACL" error message when you move a mailbox in an Exchange Server 2013 environment
- Exchange 2013 Deployment Assistant
- Upgrade from Exchange 2010 to Exchange 2013: Exchange 2013 Help