This is a collection of the top Microsoft Support solutions for the most common issues experienced when using System Center 2012 Endpoint Protection (updated quarterly).
1. Solutions related to malware is not cleaned, detected, or quarantined:
- Endpoint Protection Client Help
- Troubleshooting Forefront Endpoint Protection
- FEP 2010 antimalware definition updates are not deployed as expected via an Automatic Deployment Rule in System Center 2012 Configuration Manager
- Description of Forefront endpoint security definition updates
- Software Updates and Windows Server Update Services Definition Updates
- How to Configure Definition Updates for Endpoint Protection in Configuration Manager
- System Center 2012 Endpoint Protection Survival Guide
2. Solutions related to SCEP Client Problems:
- Using the MscSupport tool to collect data for troubleshooting
- Endpoint Protection Client Help
- Administrator Workflow for Endpoint Protection in Configuration Manager
- Endpoint Protection Client Help
- System Center 2012 Endpoint Protection Survival Guide
- FEP 2010 antimalware definition updates are not deployed as expected via an Automatic Deployment Rule in System Center 2012 Configuration Manager
- Troubleshooting Forefront Endpoint Protection
3. Solutions related to Anti-malware Definition Detection (Signatures)
- FEP 2010 antimalware definition updates are not deployed as expected via an Automatic Deployment Rule in System Center 2012 Configuration Manager
- Description of Forefront endpoint security definition updates
- Software Updates and Windows Server Update Services Definition Updates
- How to Configure Definition Updates for Endpoint ...
- Endpoint Protection Client Help
- System Center 2012 Endpoint Protection Survival Guide
- Troubleshooting Forefront Endpoint Protection
4. Solutions related to Malware false positive and sample submission
- System Center 2012 Endpoint Protection and False Positives
- How to notify Microsoft of false negative and false positive spam messages that are identified by Antigen or Forefront
- Endpoint Protection Client Help
- Troubleshooting Forefront Endpoint Protection
- System Center 2012 Endpoint Protection Survival Guide
- Description of Forefront endpoint security definition updates
- How to Configure Definition Updates for Endpoint ...
5. Solutions related to a Definition update error
- Endpoint Protection Client Help
- FEP 2010 antimalware definition updates are not deployed as expected via an Automatic Deployment Rule in System Center 2012 Configuration Manager
- Software Updates and Windows Server Update Services Definition Updates
- How to Configure Definition Updates for Endpoint ...
- Description of Forefront endpoint security definition updates
- System Center 2012 Endpoint Protection Survival Guide
- Troubleshooting Forefront Endpoint Protection