This is a collection of the top Microsoft Support solutions for the most common issues experienced when you use System Center 2012 Endpoint Protection (updated quarterly).
1. Solutions related to malware is not cleaned, detected, or quarantined:
- Endpoint Protection Client Help
- Troubleshooting Forefront Endpoint Protection
- FEP 2010 antimalware definition updates are not deployed as expected via an Automatic Deployment Rule in System Center 2012 Configuration Manager
- Description of Forefront endpoint security definition updates
- Software Updates and Windows Server Update Services Definition Updates
- How to Configure Definition Updates for Endpoint Protection in Configuration Manager
- System Center 2012 Endpoint Protection Survival Guide
2. Solutions related to SCEP Client Hangs or Crashes:
- Using the MscSupport tool to collect data for troubleshooting
- How to use ADPlus.vbs to troubleshoot "hangs" and "crashes"
- Endpoint Protection Client Help
- Software Updates and Windows Server Update Services Definition Updates
- Troubleshooting Forefront Endpoint Protection
- How to Configure Definition Updates for Endpoint Protection in Configuration Manager
- System Center 2012 Endpoint Protection Survival Guide
3. Solutions related to Anti-malware Definition Detection (Signatures)
- FEP 2010 antimalware definition updates are not deployed as expected via an Automatic Deployment Rule in System Center 2012 Configuration Manager
- Description of Forefront endpoint security definition updates
- Software Updates and Windows Server Update Services Definition Updates
- How to Configure Definition Updates for Endpoint ...
- Endpoint Protection Client Help
- System Center 2012 Endpoint Protection Survival Guide
- Troubleshooting Forefront Endpoint Protection
4. Solutions related to Deployment through Configuration Manager
- How to Configure Endpoint Protection in Configuration Manager
- How to Provision the Endpoint Protection Client in a Disk Image in Configuration Manager
- How to Configure Alerts for Endpoint Protection in Configuration Manager
- How to Configure Definition Updates for Endpoint Protection in Configuration Manager
- Administrator Workflow for Endpoint Protection in Configuration Manager
- Description of Forefront endpoint security definition updates
- System Center 2012 Endpoint Protection Survival Guide
5. Solutions related to Scanning performance
- Recommended file and folder exclusions for Microsoft Forefront Client Security, Forefront Endpoint Protection 2010, and Microsoft System Center 2012 Endpoint Protection
- How can I view a scan's progress?
- System Center 2012 Endpoint Protection Survival Guide
- Troubleshooting Forefront Endpoint Protection
- Where is the Documentation for System Center 2012 Endpoint Protection?