Here are the top Microsoft Support solutions for the most common issues IT Pros experience when using or deploying Windows 8 or 8.1 (updated quarterly).
1. Solutions related to installing Windows updates or hotfixes:
- Fix Windows corruption errors by using the DISM or System Update Readiness tool
- Repair a Windows Image
- Fixing component store corruption in Windows 8 and Windows
- How to fix errors found in the CheckSUR.log
- Troubleshoot problems with installing updates
- How do I reset Windows Update components?
- "Failure configuring Windows updates. Reverting changes. Do not turn off your computer" error when you try to install Windows updates
- Previously released Windows updates are reoffered for some systems
- Error 0x800B0100 when you try to install Windows Updates or Microsoft Updates
- Windows Update freezes when you install updates in Windows 8, Windows 7, or Windows Vista
- Temporary connection-related errors may occur when you use Windows Update or Microsoft Update
- Error 0x80070424 occurs when you use Windows Update, Microsoft Update, or Windows Firewall
- Windows Update error 0x80073712
- Error 0x80070005 in Windows Update when you try to install updates
- Windows Update error 0x800b0100
- How to enable .NET Framework 3.5 on Windows 8 in Offline Mode
- Installing the .NET Framework 3.5 on Windows 8 or 8.1
- FAQ - Microsoft Windows Help
2. Solutions related to installing or upgrading Windows:
- Update to Windows 8.1 from Windows 8 - Windows Help
- Create installation media for Windows 8.1 - Windows Help
- Upgrade to Windows 8.1 from Windows Vista or Windows XP - Windows Help
- Upgrade to Windows 8.1 from Windows 7 - Windows Help
- Windows 8 and Windows 8.1 Upgrade Paths
- Why can't I find the update in the Store?
- Install the Windows 8.1 Update (KB 2919355)
- Language packs are no longer available after you upgrade to Windows 8.1
- November 2014 update rollup for Windows RT 8.1, Windows 8.1, and Windows Server 2012 R2
- Fix Windows corruption errors by using the DISM or System Update Readiness tool
3. Solutions related to Bugchecks, Stop errors, and unexpected restarts:
- Bug Check Code Reference (Windows Debuggers)
- USB devices stop working in Windows 8 or Windows Server 2012
- "0x9F" Stop error when you shut down a computer that is running Windows 8.1 or Windows Server 2012 R2
- Resolving Blue Screen errors in Windows
- "0x0000010D" Stop error when you unplug a XInput device in Windows RT 8.1 or Windows 8.1
- "0x0000007f" Stop error when you move the mouse pointer over nested windows in Windows 8 or Windows Server 2012
- Stop error when you insert a disc in Windows 8
- "0x0000009F" Stop error when a website turns on a webcam in Windows 8
- "0x000000C4" Stop error after you restart a Windows 7-based, Windows 8-based, Windows Server 2008 R2-based or Windows Server 2012-based computer that has the Driver Verifier tool enabled
- Window 8 may stop responding (hang) when multiple abort commands are sent to an embedded storage device
- Changing the ATA Drive setting in System Bios causes reboot loop on Windows 8
- A Bluetooth mouse or keyboard fails to reconnect after being left idle
- Free Bluescreen/Bugcheck Diagnostic Tool
4. Solutions related to BitLocker:
- Access Denied Error 0x80070005 message when initializing TPM
- Backup theTPM Recovery Information to AD DS
- Initialize and Configure Ownership of the TPM
- BitLocker Troubleshooting: Continuous reboot loop with BitLocker recovery on a slate device
- BitLocker GPOs in Windows 7
5. Solutions related to wireless networking and 802.1X authentication:
- Windows 8 may not be able to connect to some Cisco routers
- Wireless devices are disabled after you turn off Airplane Mode in Windows 8.1 or Windows 8
- Manage wireless network profiles
- How to change a specific Wi-Fi settings in Windows 8
- Compatibility Center Nic Cards.
- You may experience connectivity issues or performance issues when you connect a mobile PC that is running Windows to a wireless access point
- Can’t connect to wireless network by using an Intel Centrino wireless device after upgrading to Windows 8.1
- How to enable persistent tracing for a wireless LAN in Windows
- Why is my wireless signal strength so low?
- 802.1X Authenticated Wired Access Overview
6. Solutions related to “Cannot activate Windows’:
- Windows activation fails and may generate error code 0x8004FE33
- Error 0x8007232b or 0x8007007B occurs when you try to activate Windows
- Why can't I activate Windows?
- Get help with activation errors
- "The specified database is not a valid VAMT database" error message when you try to create a database by using VAMT 3.0 on a Windows 8 or Windows Server 2012-based computer
7. Solutions related to networking or file sharing technologies
- Windows Firewall with Advanced Security Overview
- Windows Server Troubleshooting: "The RPC server is unavailable"
- RPC Endpoint Mapper in a network trace
- "Failed to Initialize connection subsystem" error when you establish VPN connections in Windows
- Default route is used unexpectedly for a VPN connection in Windows 8 and in Windows Server 2012
- Project to a wireless display with Miracast
- Create Inbound Rules to Support RPC on Windows 8, Windows 7, Windows Vista, Windows Server 2012, Windows Server 2008, or Windows Server 2008 R2
- Single sign-on (SSO) does not work for VPN connections that use certificate authentication in Windows 8.1 Preview
- No network connection after you upgrade to Windows 8.1 from Windows 8
- "Wake on LAN" (WOL) behavior in Windows 8 and Windows 8.1
- Why isn't Windows finding my Bluetooth or other wireless device?
- The range of ports is not displayed when a Windows Firewall rule defines a local port range
- FIX: TCP connections that use ephemeral loopback addresses are dropped suddenly in Windows
- Update for Windows 8.1 that fixes issues with some network software solutions
8. Solutions related to Windows Desktop, User Logon, and User Profiles
- Incompatibility between Windows 8 roaming user profiles and roaming profiles in other versions of Windows
- Incompatibility between Windows 8.1 roaming user profiles and roaming profiles in earlier versions of Windows
- Slow Logon Part 1
- Slow Logon Part 2
- Tools for Troubleshooting Slow Boots and Slow Logons (sbsl)
- SBSL: TOOLS: SDP: Executing the SBSL SDP Manifest to capture a slow logon
- SBSL: TOOLS: XPERF / XPERFVIEW install steps to view slow boot and logon traces
9. Solutions related to Windows Volume Activation
- KMS Activation High Level Overview - Ask the Core Team ...
- Windows activation fails and may generate error code 0x8004FE33
- Volume Activation Technical Reference Guide Windows 7
- Update adds support for Windows 8.1 and Windows Server 2012 R2 clients to Windows Server 2008, Windows 7, Windows Server 2008 R2, Windows 8, and Windows Server 2012 KMS hosts
- Update adds support for Windows 8 and Windows Server 2012 to Windows Server 2008, Windows 7, and Windows Server 2008 R2 KMS hosts
- Volume Activation Troubleshooting
- Solutions to Common Volume Activation Errors
- Activation Error Codes
- Volume Activation in Windows Server 2012 R2
10. Solutions related to Sysprep
- Unsupported Sysprep scenarios
- An error message occurs when you run "Sysprep /generalize" in Windows Vista or Windows 7: "A fatal error occurred while trying to Sysprep the machine"
- Summary of the limitations of the System Preparation tool
- Sysprep, SkipRearm, and Image Build Best Practices
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