Top Microsoft Support solutions for the most common issues experienced when you use System Center 2012 Service Manager.
1. Solutions related to reporting:
- Service Manager Data Warehouse Troubleshooting
- MP Sync jobs fail and the Data Warehouse Base Library MP shows a Deployment Status of “Failed”
- Datawarehouse Load job is failing with Event ID 33503
- Troubleshooting System Center Data Warehouse Errors
- Extending the Data Warehouse and Reporting for Unix Computers
- Selecting a report in Service Manager fails with "Cannot impersonate user for data source 'DWDataMart'"
- Using and Managing Standard Reports
- Using OLAP Cubes for Advanced Analytics
2. Solutions related to service requests:
- Incident SLA Management in Service Manager
- How to Create Custom Workflows For Different Types of Change Requests From Portal
- Troubleshooting Workflows in Service Manager
- Recommended fixes and updates for System Center 2012 Service Manager
- Service Manager Performance
- Targeting Workflows in Service Manager
- System Center 2012 Service Manager Survival Guide
3. Solutions related to Exchange Connector:
- List of fixes in the new Service Manager Exchange Connector v1
- Creating an Exchange connector fails with "Unable to validate credentials"
- Sending Notifications From SCSM via Office 365
- SCSM - Exchange Connector 0 RTM Released
- Using Connectors to Import Data into System Center 2012 - Service Manager
- How to Configure a Configuration Manager Connector for an Extended SMS_def.mof File
- System Center 2012 Service Manager Survival Guide
4. Solutions related to incident management:
- Incident SLA Management in Service Manager
- Custom notification workflow on incident assignment or re-assignment
- Troubleshooting Workflows in Service Manager
- Recommended fixes and updates for System Center 2012 Service Manager
- Service Manager Performance
- Targeting Workflows in Service Manager
- System Center 2012 Service Manager Survival Guide
5. Solutions related to workflow performance:
- Troubleshooting Workflow Performance and Delays
- Troubleshooting Workflows in Service Manager
- Why is My Custom Incident View So Slow?
- Recommended fixes and updates for System Center 2012 Service Manager
- Service Manager Performance
- Why Does It Take So Long to Find Users in the Assigned To and Primary Owner Fields?
- System Center 2012 Service Manager Survival Guide
