KB: Javascripts used by Operations Manager Management Packs fail to execute with "Can't find script engine"

Here’s a new Knowledge Base article we published. This one talks about an issue where Javascripts used by Operations Manager Management Packs fail to execute with CScript Error: Can't find script engine.

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Symptoms

Javascripts used by System Center Operations Manager 2007 Management Packs for monitoring fail to execute on a specific agent and the following error is generated:

CScript Error: Can't find script engine "JScript" for script "C:\Program Files\System Center Operations Manager 2007\Health Service State\Monitoring Host Temporary Files 8\1596\DiscoverHealthServiceCommunicationRelationships.js".

Cause

This can occur if there are incorrect permissions applied to the following registry key:

HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{f414c261-6ac0-11cf-b6d1-00aa00bbbb58}\InprocServer32

Resolution

To resolve this issue, edit the permissions on the registry key mentioned above and make sure they are as follows:

SYSTEM (READ ACCESS)
Administrators(Localsystem\administrators) (READ ACCESS)
Users (Localsystem\users) (READ ACCESS)
TrustedInstaller (Full control ACCESS)

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For the most current version of this article please see the following:

2750487 - Javascripts used by Operations Manager Management Packs fail to execute with "Can't find script engine"

J.C. Hornbeck | Knowledge Engineer | Management and Security Division

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