Top Microsoft Support solutions for the most common issues experienced when you use Microsoft Exchange Server 2010 (updated quarterly).
Support ended for Office 2003 products on April 8, 2014.
1. Solutions related to Database Availability Group (DAG):
- The replay queue length on passive copies of mailbox databases in Database Availability Group continues to increase in an Exchange Server 2010 environment
- You cannot add a new Exchange Server 2010 Mailbox database to DAG in a multi-site topology environment
- Event ID 2153 is logged on each database availability group member in an Exchange Server 2010 environment
- The Microsoft Exchange Replication service crashes on Exchange Server 2010 DAG members
- The Exchange Server is not a member of Exchange Trusted Subsystem
- Warning 2174 and Error 2153 are logged on DAG member servers in an Exchange Server 2010 environment
- Microsoft Exchange Server 2010 DAG member remains in Maintenance Mode
- A seed operation might not succeed when the source mailbox database has many log files in a Microsoft Exchange Server 2010 DAG
- Rebuild an Entire Database Availability Group
- You cannot view the mailbox database copies that are hosted on certain Mailbox servers by using the Exchange Management Console after you install Exchange Server 2010 SP1
- The Store.exe process crashes when you try to unmount an active copy of a mailbox database that is hosted by a mailbox server in an Exchange Server 2010 SP1 environment
2. Solutions related to mobility and ActiveSync:
- How to temporarily deactivate the kernel mode filter driver in Windows
- Exchange ActiveSync: Frequently asked questions
- Current issues with Microsoft Exchange ActiveSync and third-party devices
- Announcing the release of Exchange Server Remote Connectivity Analyzer
- Introducing: Log Parser Studio
- Under The Hood: Exchange ActiveSync Mailbox Log Analysis
- Securing Exchange Data from Unapproved Mobile Devices (or how to block a phone or service from taking data out of your Exchange Server)
- Controlling Exchange ActiveSync device access using the Allow/Block/Quarantine list
- Supporting Windows 8 Mail in your organization
- Windows Phone 8 Exchange ActiveSync Overview (download)
- Exchange ActiveSync Considerations When Using Windows Phone 7 Clients
3. Solutions related to database will not mount or is dismounted:
- Event ID 9519 "Error 0x80004005" is logged in the Application log when you try to mount a database in Exchange Server 2010 or in Exchange Server 2007
- You cannot create a new Exchange Server 2010 Mailbox database in a multiple domain environment
- Mount a Database
- Mailbox database will not mount on startup
- Information Store service crashes when you mount public folder databases on an Exchange Server 2010 server
4. Solutions related to client/server connection issues and delays:
- How to temporarily deactivate the kernel mode filter driver in Windows
- File-Level Antivirus Scanning on Exchange 2010
- Troubleshooting long running MAPI connections to Exchange Server 2010 through Network Load Balancers
- How to do performance tuning for NTLM authentication by using the MaxConcurrentApi setting
- Configuring Kerberos Authentication for Load-Balanced Client Access Servers
- 'Requesting data from the Exchange server...' or 'Outlook is trying to retrieve data…' client messages
- Exchange Server 2003 Service Pack 2 DSProxy Referral Process Changes
- Announcing the release of Exchange Server Remote Connectivity Analyzer
- The Case of the Mysterious Exchange Server Hang
- 'Requesting data from the Exchange server...' or 'Outlook is trying to retrieve data…' client messages
5. Solutions related to Public folders:
- Public Folder Replication Troubleshooting – Part 1
- Recovering Public Folders After Accidental Deletion (Part 1: Recovery Process)
- Event ID 9519 "Error 0x80004005" is logged in the Application log when you try to mount a database in Exchange Server 2010 or in Exchange Server 2007
- The UseLegacyFB registry value does not work as expected in Outlook 2010 and Outlook 2013
- Comparing public folder item counts - Exchange Team Blog - Site Home - TechNet Blogs
- Outlook client applications cannot connect to public folders after you install Exchange Server 2010 SP1
- Managing Public Folders: Exchange 2010 Help
- How to troubleshoot public folder replication problems in Exchange 2000 Server and in Exchange Server 2003