Top Microsoft Support solutions for the most common issues experienced when you use Microsoft Exchange Server 2013 (updated quarterly).
Support ended for Office 2003 products on April 8, 2014.
1. Solutions related to Outlook user connectivity issues:
- Microsoft Remote Connectivity Analyzer
- Cumulative updates are available from the Microsoft Office team to fix reported problems
- Exchange 2013 Client Access Server Configuration
- Certificate Principal Mismatch
- Outlook Anywhere
- Exchange 2013 Certificate Management UI
- When, if and how do you modify Outlook Providers?
2. Solutions related to Outlook Anywhere (RPC over HTTPS):
- Outlook Anywhere
- Exchange 2013 System Requirements
- When, if and how do you modify Outlook Providers?
- Certificate Principal Mismatch
- Exchange 2013 Client Access Server Configuration
- Cumulative updates are available from the Microsoft Office team to fix reported problems
- Microsoft Remote Connectivity Analyzer
3. Solutions related to Microsoft Outlook authentication prompt:
- Outlook Anywhere
- Exchange 2013 System Requirements
- When, if and how do you modify Outlook Providers?
- Certificate Principal Mismatch
- Exchange 2013 Client Access Server Configuration
- Cumulative updates are available from the Microsoft Office team to fix reported problems
- Microsoft Remote Connectivity Analyzer
4. Solutions related to inbound mail from the Internet:
- Use Telnet to Test SMTP Communication
- Exchange Remote Connectivity Analyzer
- DNS Query Failure Sensitivity
- Receive Connectors
- Configure Protocol Logging for POP3 and IMAP4
5. Solutions related to Client Connectivity – Outlook:
- White Paper: Exchange 2007 Autodiscover Service (applies to later versions)
- Cumulative updates are available from the Microsoft Office team to fix reported problems
- Outlook Anywhere: Exchange 2013 Help